Privacy policy

This Privacy Policy describes how Amaura Jewels (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from amaurajewels.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of others.

What Personal Information We Collect

Information We Collect Directly from You

Contact details such as your name, address, phone number, and email.
Order information such as billing address, shipping address, payment confirmation, and contact details.
Account information including username, password, and security details.
Customer support messages or communications you send us.

Information We Collect Automatically

We may collect data automatically about your interactions with the Site, such as:

Device and browser details
IP address and network information
Cookies and tracking data about your browsing behavior

Information from Third Parties

We may receive information from third-party providers such as:

Shopify (our e-commerce platform provider)
Payment processors (for processing your payments and confirming transactions)
Marketing or advertising partners

How We Use Your Personal Information

To Provide Services: Process payments, fulfill orders, arrange shipping, and manage your account.
Marketing & Advertising: Send promotional emails or texts (you can opt out anytime).
Fraud Prevention & Security: Detect and prevent unauthorized or fraudulent activity.
Customer Support & Service Improvement: Improve our services and respond to your queries.

Cookies

We use Cookies to improve your experience and for analytics. For more information about Shopify Cookies.
You can disable cookies through your browser settings, but doing so may affect certain site functions.

How We Disclose Personal Information

We may share your data with:

Vendors and service providers (payment, logistics, analytics, marketing).
Business and marketing partners.
Affiliates within our corporate group.
Authorities when required by law or during mergers/acquisitions.

We do not sell or disclose your sensitive personal information without consent.

Third-Party Links

Our Site may include links to external websites or platforms. We are not responsible for their privacy or security practices. Please review their respective privacy policies before sharing your information.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect data from individuals under 16 years old. If you believe your child has shared personal data with us, please contact us to request deletion.

Security and Data Retention

While we take reasonable security measures, no system is completely secure. We retain your data only as long as needed for order fulfillment, compliance, or legitimate business purposes.

Your Rights

Depending on your location, you may have rights such as:

Access, correct, or delete your data
Request data portability
Withdraw consent for processing
Opt out of marketing communications

You can exercise these rights by contacting us as per the details below.

Complaints

If you have concerns about our privacy practices, please contact us using the details below. If unresolved, you may file a complaint with your local data authority.

International Users

Your data may be transferred and processed outside your country. If transferred outside India, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

📧 Email: amaurajewels@gmail.com